The Children's Place Stores, Inc. -

Manager, Enterprise Data Warehouse & Reporting

5 months ago
Job ID
# Positions
New Jersey


The Manager, Enterprise Data Warehouse & Reporting will be responsible for the development, maintenance and optimization of the data warehouse and CRM database and applications to serve the needs of the business.


Key Accountabilities:

• Manage the design, development and maintenance of data warehouse, CRM database and campaign management tools
• Manage team of database developers to provide support and accomplish company initiatives around customer database analytics and reporting
• Partner with development team to plan, coordinate and integrate data model changes within CRM landscape in order to meet business requirements
• Responsible for data architecture solution design – both in establishing new functional areas, management of existing structure and evolution of CRM platform
• Active ownership of the CRM data environment to ensure optimized and sustainable platform
• Establish and apply data design development standards and governance guidelines
• Ensure all aspects of data model are clearly documented for both business and technical and necessary documentation requirements are embedded in change processes.
• Partner with leadership team, cross-functional and vendor partners to ensure systemic optimization for data hygiene, analytics, segmentation and customer insight and understanding
• Partner with the database analysis team to create and maintain appropriate CRM metrics, reports, and segmentation metrics
• Partner with key stakeholders across multiple functional areas to understand business needs and requirements, identify issues and risks, suggest mitigation strategies, recommend best practice solutions, build consensus, obtain buy in/sign off and communicate regular status updates
• Analyze, scope, architect, support development, support testing, and deliver integrated, scalable CRM solutions aligned with high-level corporate objectives while working within the constraints of legacy systems and quickly changing business processes
• Identify appropriate data sources and effectively architect and develop solutions that will meet business requirements.
• Partner with ESP to integrate new email data requirements with CRM database
• Conduct technical reviews and walk-throughs of system design documentation with IT management and developers
• Develop and regulate best practices and standards for enterprise data integration with CRM database


Education and Experience:


• Bachelor’s Degree in Computer Science, Information Systems or related course of study required or equivalent work experience
• 7-10 years of progressive IT professional experience
• 5-7 years’ experience as data architect with excellent track record
• Extensive knowledge of data architecture, database design, data modeling and data warehouse design considerations
• Well versed in advance SQL and PL/SQL
• Excellent understanding of data integration tools (ETL)
• Previous exposure to CRM systems and activities
• Previous retail experience is a plus
• Experience with Netezza and DB2 is a plus
• Experience with BI Tools like Cognos, Tableau is a plus


Skills and Behaviors:


• Ability to balance strategic thinking with systemic expertise and understanding, as well as tactical implementation
• Must have keen ability to thrive in a fast-paced, dynamic environment with shifting priorities
• Excellent verbal and written communication and interpersonal skills
• Ability to work effectively will people at various levels throughout the organization
• Must work well under pressure, grasp new ideas quickly and think outside the box
• Ability to work independently with minimum supervision



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